How It Works
Fill Out The Form
Request a free shipping label by filling out the form on this page and clicking the “Send My Free Label” button.
Mail Your Gold
- After completing the form, your free insured shipping label will arrive by email — usually within one business day. Print it at home.
- Affix your label with tape or glue to your own packing material. (bubbled envelopes are recommended)
- Gather your gold and silver items and place them in a sealed plastic bag.
- Insert the filled plastic bag into your packing material and simply drop your package into any convenient U.S. Postal Service mailbox near you.
Receive Your Offer
You will immediately be informed via email when we receive your package. Your package will then enter the processing stream, and within 24 hours we will email you the cash offer for your gold and silver.
- Reply to your offer with ‘Accept’ and a check will be mailed to you within 24 hours.
- Reply to your offer with ‘Reject’ and your items will be returned to you free of charge.
Why Choose Us?
Peace Of Mind
We are experts in buying and selling gold and silver. Our years of experience and expertise in being one of the nation’s leading gold buyers will ensure your peace of mind.
Competitive Rates
We guarantee one of the most competitive rates for your gold or we’ll send your items back at our expense, no questions asked. In an independent comparison, a competitor paid $126.40 for a piece we valued at $475.80 — nearly four times more.
Convenience
Our process is a fast, free and easy way to safely turn your unwanted gold and silver into cash. Because we use the U.S. Postal Service, you can just drop it into any convenient mailbox and we’ll even pay for postage and insurance! Every package is insured for up to $300 — if your items are worth more, additional coverage is available at any post office.
Risk Free Transaction
Before you receive a check, our program allows you to accept or reject our offer to you. If, for any reason, you are not happy with your offer, we’ll return your items to you, free of charge, no questions asked.
State Of The Art Gold Testing
Precision appraisals without any harm or damage to your jewelry using state of the art X-ray fluorescent spectrometers.
What We Buy
Broken or whole, new or old — if it’s gold or silver, we buy it.
Gold
- Rings, necklaces, bracelets & earrings
- Wedding bands & class rings
- Brooches, lockets, pins & cufflinks
- Chains — broken or whole
- Gold coins
- Dental gold
- Gold watches & money clips
Silver
- Sterling silver jewelry
- Sterling flatware & serving pieces
- Holloware — trays, bowls, tea sets
- Silver coins
- .925 items in any condition
Please note: we value the precious metal only. Diamonds and gemstones are not appraised and cannot be returned, so we recommend removing any stones you deem valuable before sending your items.
What Our Customers Say
Frequently Asked Questions
Will I receive a kit or any packaging material for my items?
Your free shipping label arrives by email shortly after you submit the form — using your own packaging material means a quicker redemption. If you can’t find suitable packaging, email us at customerservice@goldredemption.com and we’ll be glad to mail you some.
What if my jewelry has diamonds or precious stones? Will you return them to me?
We recommend you remove any stones you deem valuable, as they will not be returned to you. We do not appraise stones, so no value will be added for them — we value the gold and silver content only.
Will I be able to track my package once it leaves my house?
Yes. Your prepaid label includes a USPS tracking number — enter it at www.usps.com to check your package’s status at any time. Even more conveniently, we’ll email you the moment your package arrives at our facility.
How much gold or silver can I send? Any minimum requirements?
No quantity is too small to be redeemed. If it’s gold or silver, we’ll accept it for the redemption program.
How much will shipping cost me?
Shipping is free — you pay absolutely nothing. Your USPS shipping label is prepaid and valid for 10 business days, and you are under no obligation to use it.
What if my package gets damaged or lost in transit? Is it insured?
We insure every package for up to $300. If your items are worth more than that, we recommend purchasing additional insurance at any post office near you.
Will I know how much you’ll pay me before receiving my check?
Absolutely. Once we finish evaluating your shipment, we email you a written offer and ask you to simply reply with accept or decline. If we don’t receive your reply within 7 business days, we’ll mail you a check for the offer amount.
What if I’m not satisfied with the amount on my check? Can I still refuse it?
Yes. If you’re not satisfied, notify us immediately at 1-877-825-8346 or customerservice@goldredemption.com, and return the uncashed check by mail within 14 days of the date on it. We’ll return your items at our expense. If we don’t hear from you within 14 days, the transaction becomes final and your items can no longer be returned.
Why should I choose this redemption program and not others?
An independent comparison of competitor payouts found our program returns significantly more: the competitor’s check was $126.40, while we offered $475.80 for the same piece — almost four times as much.
How will I know when you’ve received my package?
You can follow your USPS tracking number at any time, and we’ll email you as soon as your package has been received.
Is there someone I can contact with questions about the items I sent in?
Of course. Email customerservice@goldredemption.com or call us toll-free at 1-877-825-8346, Monday–Friday, 9 AM–6 PM ET.